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LensCrafters

Part of Luxottica

Is this your company?

This place is a prison camp with a sales plan. - Lab Manager LensCrafters Employee Review

1.0
Sep 14, 2013
Recommend
CEO approval
Business Outlook

Pros

I was able to do something I enjoyed. Met a lot of great co-workers.

Cons

Micro-manage much? You hired me to "manage" your lab, yet you need to tell me where to 'place' scissors, pencils, trays, tools (etc.) by taping squares off with red electrical tape? Ridiculous. If I had one more conference call with some half-brained corporate moron taking me out of production, I was going to explode. The busiest store in the region and you couldn't make sure I was trained on LensCrafters procedure? AND I had optical experience. I feel bad for the people who don't. They're put in awful situations and are forced to boss around people who actually KNOW what they're doing. It's sad when the (abused) opticians make a lot less than your inept "RGM". Two days after I had to cut lab hours by nearly 50 hours... 6(yes, SIX) know-nothings from corporate came in to check SIGNS. Wow. Do yourself a favor, go find a good job where they treat they're people with respect.

Explore other reviews about LensCrafters

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team always in a good mood

Cons

Holiday crowds can get overwhelming

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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