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LensCrafters

Part of Luxottica

Is this your company?

Can't see the writing on the wall!!!! - Eyewear Consultant LensCrafters Employee Review

2.0
Jan 27, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a job!!! Fr ee annual eye exams. Free eyeglasses (1 pair annually). Knowledge gained by working with experienced doctors of optometry.

Cons

This company can't see what's happening in the real world!!!! Lots of attention is focused on the latest and greatest "culture shift". What actually needs to shift is the focus to bringing customers into the stores. Focus on having quality products and giving quality customer care. Don't focus solely on sales. Focus on being competitive with both pricing and with products. Carry products that customers are looking for, not just what Luxottica manufactures. Hard working experienced employees are slowly but surely being pushed out the door because of frustration caused by lack of pay and lack of hours. What's left behind are inexperienced and sometimes ignorant sales people who don't know a thing about quality eye care or eyewear!!!! Lenscrafters is no longer the best place to work!!!!

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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