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LensCrafters

Part of Luxottica

Is this your company?

I used to be proud to work at LC, Now it is just another chain. - Licensed Optician/Sales Supervisor LensCrafters Employee Review

2.0
Jul 7, 2010
Recommend
CEO approval
Business Outlook

Pros

the associates you work with and the benefits.

Cons

New management is not optically trained AT ALL! If they can't take a seg hight or a pd correctly and don't know the difference between a vertext diistance and panoscopic tilt they shouldn't be in the business. There is NO training anymore in optics. If you can enter data you have a job. They cut your hours so badly there is only one real optician at any given time and they have all the dispensind/adjusting work so they can't possibly meet their goals! Also if they are the only ones with the codes to authorize a sale or a return and they are always busy with a dispence how are they supposed to walk over to each associate that needs to be authorized! They end up yelling their code accross the store because they can't be in two places at once then they get FIRED for breach of security! The C2 culture is a joke. If I wanted to memorize a bunch of brainwashing mantras I would have joined the military. This will not make people sell better. It only adds unneeded pressure to over stressed employees. Get a grip LC, If you want us to sell more product get the advertising department in gear and get more folks into the stores.

Explore other reviews about LensCrafters

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team always in a good mood

Cons

Holiday crowds can get overwhelming

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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