employer cover photo
employer logo
employer logo

LensCrafters

Part of Luxottica

Is this your company?

LC SUCKS - Sales Supervisor LensCrafters Employee Review

2.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

free pair of glasses annually. Nice people to work with. Working with the public can be nice if you're a people person.

Cons

Complete disregard of employee's opinions. Employee is asked to provide feedback but, if the info is not what management wants to hear, then you're labelled as having the wrong belief and not being "brand right". The advertising is not effective!!!!! All of our products is starting to look alike. We keep losing experienced opticians and there's a high turnover rate. Too much attention on sales and not enough on customer care and service!!! Computers are too slow and tech support is useless!!!

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

See reviews by: Helpful|Rating|Date|All