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LensCrafters

Part of Luxottica

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Work place - Customer Service Representative LensCrafters Employee Review

2.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s an Easy job honestly

Cons

Staffing is low so they will pull on you more depending on the location and they make you do pointless stuff that doesn’t apply to your day to day task

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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