employer cover photo
employer logo
employer logo

LensCrafters

Part of Luxottica

Is this your company?

I love my job, just not the company I work for... - Eye Care Advisor LensCrafters Employee Review

2.0
Sep 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, flexible scheduling, complimentary eye exams and eyeglasses annually for employees.

Cons

Disconnect between upper management and store associate, outdated and flawed business model, poor pay/commission for store associates, instead of rewarding innovation and "out-of-the-box thinking" they penalize you for it (violates their brand culture), hiring/promoting of associates with no optical experience, instead of focusing on what's right for their patients and their needs they solely focus on making money, it does not foster a rewarding work environment.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

See reviews by: Helpful|Rating|Date|All