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LensCrafters

Part of Luxottica

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You are only as good as you’re numbers - Store Market Manager LensCrafters Employee Review

1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent benefits such as health insurance, dental. 401k, PTO and a free pair of glasses every year.

Cons

Toxic upper management that only cares about results. You can work hard all year, achieving all of your results. But as soon as you have a bad week or month. They are belittling you in emails with all of your peers to see. There is not enough doctor coverage for most stores. So if you’re store does not have a doctor scheduled, it becomes impossible to make you’re sales plan for the day. But then upper management puts the blame on the manager of the store and their team for not making numbers. Most of the time, there is not enough payroll to run the store efficiently either. And everyone on the team is stretched so thin.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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