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LensCrafters

Part of Luxottica

Is this your company?

An illusion; a facade - Assistant Manager LensCrafters Employee Review

1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

1) 1 free pair eyewear each year, 2 every five years. 2) Strong brand identity 3) Grossly secured with business sustainability

Cons

1) Company decisions reflect a self-fulfilling prophecy mindset; they think that customers want specific products but in reality they pressure their retail workforce to upsell and build these results to match their predictions. (e.g. customers prefer high-end lens enhancements over 1-hour/same-day service) 2) Make one mistake and you feel like your job is on the line. 3)The experience is that you must be perfect and anything less and you are incompetent.

Explore other reviews about LensCrafters

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team always in a good mood

Cons

Holiday crowds can get overwhelming

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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