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LensCrafters

Part of Luxottica

Is this your company?

Very Disheartening - General Manager LensCrafters Employee Review

1.0
Jun 4, 2011
Recommend
CEO approval
Business Outlook

Pros

It gave me a new part of retail management to explore and opened doors for possible new career opportunities with other optical companies should I choose to leave. The harshness of the lack of training as a new general manager has actually forced to teach me everything about optics whether I wanted to know or not!

Cons

To be successful in this industry, your IQ needs to be over a certain number. Knowing that, upper management still treats you like you are riding the short bus to school. They way they speak to you and treat you is demeaning and I have to be forced to put on a brave face for my staff so that I can spare them the pressure and headaches I am receiving. They have cut out middle management on a store level which forces me to work more without getting compensated, spent so much money rolling out a training last year that they did away with this year but they treat me like garbage if I order too many supplies, hire inadequate RDO's that could care less about optics and quality, hire a VP that came from a major company that went bankrupt... the list goes on. Decisions on a corporate are inconsistent. Whoever is in a room making these decisions for us as a company must have Attention Deficit Disorder or suffer from halucinations.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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