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LensCrafters

Part of Luxottica

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Do not waste your life working here - Store Market Manager LensCrafters Employee Review

1.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits and compensation are great

Cons

Senior leadership is terrible. They will gas light you constantly. Trying to make you think you are the problem. When in reality, it is their unrealistic sales equations that are the problem. Everything is based on numbers, and performance management. You could have the most solid team. And the most operationally sound store. But the second you do not hit one of their 100 KPIs. You are belittled. Publicly shamed on conference calls. Group chats..etc…Store managers can never fully disengage from their store, on days off. Because you are required to be in a “teams chat” that constantly goes off. Do not waste your life working here. You will never be good enough. They do not value good employees.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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