Pros
It's a very positive experience to connect with so many different people, from different cities, states, and countries. It's like a hub of friendship with customers, patients an fellow associates. To truly go above and beyond day to day with fellow associates provides a redeeming sense of importance to what we deliver as a team. That, to me, is the best part of working for Lenscrafters.
Cons
I think the Cons start at the top of the organization and work their way right on down to Regional management. If they weren't so focused on making "OUR" company such a pretentious place to work, our customer's might feel more welcome to a family oriented environment that is geared "their" needs and not the needs of shareholders. Profit is placed at the highest point of the pyramid by sacrificing the many good people who have been "moved to term(inate)" because their training was sacrificed from the onset. When you take the time and effort to properly train your associates it reflects in the overall aspect of your business. Thus lack of adequate training reflects lack of positive results. Great Job Upper Management! you've literally managed to miff up a great company for a whole decade. Wonder how long it will take you to be "moved to term"?