Are you making them money? - Member Services Life Time Employee Review

2.0
Nov 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy to transfer to different departments and learn more. Managers and DH's aka Department Heads get paid decently. They are currently raises those salaries and you get bonuses for bring in more revenue If you follow SOP and give ideas that are perfectly in-line with LTF then you will do great.

Cons

If you request to take PTO you only get 7 days and there are no sick days or holidays off because they are open 24/7 year round. Management and new DHs are usually hired to make revenue. They are mainly set to get as much money to the company as opposed to giving that extra pay to the employee which are the ones that are doing the real work. Keep track of your hours and pay because some DHs will change your pay rate or say that you were just cleaning so you will get a lower rate that your base pay. If you don't hit your revenue goals you are guaranteed to be demoted or terminated even if everything else is perfect and set in place. Training is terrible when you become a DH. Make sure you have experience before hand or you can pick up things and adapt very quickly to follow SOP and get revenue. When you ask for help or give ideas they will usually turn them down and then you will get in trouble for not fixing the problem. Lastly, there is a ton of turnover and employees are always looking for a new job. LTF is like a mezzanine before they find their dream job or anything better, which is everything.

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

avatar
Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

See reviews by: Helpful|Rating|Date|All