Operations - Operations Life Time Employee Review

3.0
Sep 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Free Membership Nice coworkers Great facility Discount at spa/cafe and personal training Using the facility outside of working hours was great, however actually working at this location was a struggle.

Cons

Management sucks, they are constantly rotating through new managers. In my two years there I had over 5 different managers. They didn't have the guts to fire a bad assistant manager in the department so everyone had to deal with poor management in the department. Also operations is just a nice word for housekeeping, it's a hard job and you don't get paid fairly. I was paid $9.50 an hour to clean bathrooms, showers, pools, do an insane amount of towel folding and laundry, clean gym equipment, and on top of it all deal with the entitled members. If you can get a job at the front desk, work is so much easier and you get paid more than the operations staff which is ridiculous, they don't work as hard as operations. Which just fuels resentment between associates, it's just an unfair work environment in my opinion.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

avatar
Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

avatar
Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
See reviews by: Helpful|Rating|Date|All