Good company, hard to advance. - Member Services Supervisor Life Time Employee Review

3.0
Aug 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Good people, good community, great if you have a good manager. I had many different managers and was about 1 for 5 in terms of managers that make you want to work hard. Even when I had a good manager he was still unable to pay me more because of extreme budget constraints.

Cons

Don't recognize employees well. Don't give many opportunities for advancement. I watched GMs and DHs come and go over the course of my 6 years. At the end of my time there, I believe there were about 4 people who had been there longer than I (High turnover). They also like to give more and more responsibilities and never pay you more or give you a promotion. Twice I was given a promotion in name only which doesn't translate to more money. I never felt very valued.

Explore other reviews about Life Time

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff members Great interaction with members at the club Great pay

Cons

More hours available would have been nice Little more flexibility

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Life Time Response
2w
Thank you for your thoughtful review! We’re glad being apart of our Concierge team has contributed to your experience and appreciate everything you bring to Life Time. earing your perspective is important, and we’re committed to understanding where improvements can be made to better support our Team Members.
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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