Great first management experience, not a career - Member Services Supervisor Life Time Employee Review

4.0
Dec 15, 2013
Recommend
CEO approval
Business Outlook

Pros

- Members- I met some great people - Membership- you get a free membership - Room for growth within club operations- I was promoted within 6 months - Great work environment - Ability to learn- I was 16 when I hired in as a member services team member and became a supervisor responsible for a shift of 3 to 5 team members within 6 months. Great leadership and customer service experience while working for a progressive and leading fitness company

Cons

- Scheduling- 24 hour operation - Poor customer service policies that must be followed - Pay- Starting pay for front line employees is very low

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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