There Is Better Out There - Manager Life Time Employee Review

1.0
Oct 5, 2021
Recommend
CEO approval
Business Outlook

Pros

I loved the co-workers and trainers I met and worked with. The free membership was nice.

Cons

They overwork their staff and underpay them, yet they keep building clubs and increasing prices for membership. Once a person is a member, the ethics line is blurred and that person’s story as to why they signed up is shared with everyone from each department to figure out how to get them “connected” in the club. Obviously it’s a way to squeeze more money out of members, but I know I wouldn’t want a room of 12-15 people knowing my personal reason for joining. If you have any suggestions for change, they won’t take it, they’ll just coach you out as they expect you to shut up and just roll with what you’re told to do. Management training is terrible, and they expect you to know everything immediately. They systems failed often, so processes couldn’t be completed. The running joke some of us employees always had was a “healthy way of life for everyone, but the people who actually work here.” Do not expect to get a work/life balance unless you suck up on a regular basis. I was with the company for a number of years, and I had a lot of hope that things would get better. Just don’t waste your time.

Explore other reviews about Life Time

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff members Great interaction with members at the club Great pay

Cons

More hours available would have been nice Little more flexibility

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Life Time Response
2w
Thank you for your thoughtful review! We’re glad being apart of our Concierge team has contributed to your experience and appreciate everything you bring to Life Time. earing your perspective is important, and we’re committed to understanding where improvements can be made to better support our Team Members.
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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