A Disheartening Experience with Limited Growth Opportunities - Concierge Life Time Employee Review

2.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Free membership, employee discount for products and services, opportunity to get to know many people in your community.

Cons

The constant tension and lack of support from certain leadership took a significant toll on my and many of my peers career growth. It was draining to navigate through each workday, knowing that there was little to no chance for personal or professional fulfillment; multiple times, I was promised pending promotions or raises, only for sudden "policy changes" or unfulfilled responsibilities from the rest of the team (who I was not in charge of) to suddenly arise, therefore setting me back on the "back burner" for a raise or promotion. Lots of finger pointing between leadership in regards to why this kept happening to me, with no clear answer for what I should do to solidify my career growth with the company.

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Life Time Response
2y
Thank you for sharing this review with us, although we are extremely sorry to hear some of the concerns you mentioned around leadership and career growth. We value our Team Members and your review is important as we continue to evaluate our processes and make improvements going forward.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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