Save yourself - Operations Life Time Employee Review

2.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The members are great! Yes, some look down on the cleaning crew, but most appreciate the hard work and effort. Overall, the operations crew is fun! We have all bonded and created a strong foundation within the supervisors and operations team. And overall, the job is manageable. If you don't care about how much you make and don't care about the occasional turd in the shower, it's not a bad job.

Cons

The leadership is some of the worst leadership I've ever experienced. Leadership, managers, the ones who oversee the supervisors and team members are so caught up in themselves, and never help, this is why the team had created a strong foundation underneath it all. Communication between management and the crew is nonexistent. The dedication to the teams success is laughable. We never see management and when we do, it's to either be told how little we do, how poorly someone else is doing, or they show up just to take up space and get in the way long enough to remind the crew, they're there. Even when management put themselves on the schedule to show they're gonna help out, they disappear or just don't show up. And, both the assistant and manager affirms so little time in the building, the supervisors have to run the show, ALL THE TIME. Oh, and last but not least, the hourly pay is so minimal, even as a supervisor, you can't make a living off of it. Also, because you're part of the cleaning crew, you are every other employees maid too. Because the operations leadership team, the managers, disrespect the team so much, so does everyone else.

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Life Time Response
10mo
Thank you for sharing this review, we appreciate you taking the time to share this feedback although we are sorry to hear the concerns you mentioned around management. We encourage you to reach out to our Employee Relations team so we can work to find a solution and investigate this further.

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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