MAPFRE Insurance - Computer Systems SUCK | Glassdoor
  1. Helpful (6)

    "Computer Systems SUCK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Representative II in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at MAPFRE Insurance full-time for more than 3 years

    Pros

    Gilbert Office Freedom As a claims adjuster, you are allowed to THINK and do what’s appropriate. Treat you like an adult Great benefits and good cost for benefits

    Cons

    The computer systems SUCK. BAD. New employee training is horrendous. You’re stuck with a current employee training you, even if you have never adjusted a claim in your life. Meanwhile the rep training you has to keep up their workload at the same time because management comes down on them if they don’t stay up on their work and if they don’t train the employee properly, it’s reflected on that employee. Favoritism... is a big issue.

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    Advice to Management

    Upgrade the systems ASAP. Would make the employees so much happier. Training is junk and needs to be upgraded.

    MAPFRE Insurance2017-11-27
  1. Helpful (1)

    "Claims - Casualty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Webster, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MAPFRE Insurance full-time for more than 10 years

    Pros

    Salary, family type atmosphere, PTO

    Cons

    Treats employees like children

    Advice to Management

    Management needs to trust their workers more & not treat them like 2 year olds.

    MAPFRE Insurance2018-08-09
  2. "Solid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at MAPFRE Insurance full-time for more than 3 years

    Pros

    Employees are great. Awesome staff.

    Cons

    Management is not the most stable.

    MAPFRE Insurance2019-09-12

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