Stressful Serving. Wonderful Sales! - Event Coordinator/Server Main Event Employee Review

4.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

- Flexible Hours - School Tuition reimbursement (really nice if you're in college) Each year you work with the company, the rates of which you'll receive reimbursement will increase slightly - Fast-paced environment - Do not have to tip out to others at the end of your shift (but you should tip out a few dollars to team service/food runners because they'll become loyal to you for it) - Radios used for easy & effective communication between staff members - Moving up in the company is encouraged and fun to work towards - If you are promoted to working the banquets, you can make $100-$300 in gratuity alone - VP and higher-ups will come visit your store location and they're very friendly and will go out of their way to smile and say hello and ask about your work experience - Romantic Workplace relationships are very common here (awe, cute) and as long as you treat your significant other equal in regards to all other employees, you both (together or separately) can move up in the company without issue (Sometimes the other person in the relationship Will have to move to a different Main Event location; it Really depends on a lot of different factors)

Cons

NCO training was not very thorough - Long Hours (8 to 10 hour shifts are the average) - Aching feet - Slow business weekdays during the school year - It's easy for guests to walk-out when you're serving on the bowling lanes - Tips will be a bit less because guests want to spend their money on other activities and don't prioritize wait staff - No breaks on weekends -The only time you can take a break is if business is slower - Oftentimes you get off work later than you're scheduled (I dont mind staying, but this can be a big problem for others) - High-stress job - Guest complaints Will happen & sometimes the situation will be out of your control (food coming out late from the kitchen, food not tasting right, food temp) - Work-life balance is hard when you work full-time - Staying and closing until 2 - 4 AM on weekends & Mondays (during Summer) - Must cover all tattoos and piercings and only natural hair colors are allowed - High-turnover rate in the service department

Explore other reviews about Main Event

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly co workers and lively environment

Cons

Pay and structure could have been better

4.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Cons

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

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