CULTure shock - Anonymous employee Mainfreight Employee Review

1.0
Oct 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get the job, long and drawn out but an easy process Cheap food from the work kitchen Can be easy to move around, only due to high staff turnover. Cameras and screens on the phones, calling between depots is much more personalised, it makes it much easier to build rapport with colleagues outside of your own branch.

Cons

Low pay, particularly for grads. Grads earn $56K for a 45 hour week. Others earn $60K+ for the same or less hours, coming into the work place with just as little industry experience, but with no tertiary qualifications. Overtime is only paid to some employees, some just have to work until the job is done, even when the workload has increased. No paid maternity leave. No leave loading. No structure to the grad program, this is used as a selling point initially, just wait until you are begging to get out of a crappy role which isn’t teaching you anything, and they make up rubbish reasons to keep you in that role, usually just because they are understaffed and you’re already trained up for that role. They’ll just hire someone new to do the role you’re looking at, it’s easier for them to do that than train you for a new role AND a new person for your old one. Job ambiguity, it’s easy to be expected to do work not within your job description because “no one is above anything and we must all help each other” meanwhile some people don’t even do their own work and others are always picking up after them. They pride themselves on the “Ready, fire, aim” philosophy, even with regards to safety (or lack there of) in operations and training of new employees. Sooooo much nepotism. I have worked in gossipy workplaces before, most of them are, but this is like been in high school again. Highly toxic work environment, which is exacerbated by the open plan office.

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May 21, 2025
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Pros

great culture and people. A lot to learn.

Cons

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1.0
Jul 8, 2026
Recommend
CEO approval
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Pros

None to be shared working here

Cons

Many! Stay clear of this organization. This is the most toxic place I’ve ever worked. If you are considering a sales role here, DO NOT DO IT. It will be the biggest mistake of your life. They micromanage the hell out of you and you are NOT treated as an adult here. No one meets their goals in the domestic division and there’s a reason why - the product sucks! As a result, employees are seen as “not working” and ridiculous measures are put into place to try to “improve” goals. It’s such a joke. People are constantly talking about you behind your back and you’re always walking around cracked egg shells. Everything is blamed on the sales team for a consistently unprofitable P&L. Branch Managers are king and completely humiliate you in front of others. And if you leave, especially to another carrier, you are SHUNNED and look down. As if you can’t make a decision like a real adult to leave what makes sense for your family. Stay far away… run.

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