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MarkMonitor

Acquired by Clarivate

Is this your company?

A once great company, now in shambles - Anonymous employee MarkMonitor Employee Review

1.0
Jun 14, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. As in, management is so clueless, the majority of employees work significantly less than 40 hours a week without any repercussions.

Cons

Former long time employee of MarkMonitor. I would like to preface this by saying things weren't always this way... However, since MarkMonitor was acquired by private equity and rebranded as part of Clarivate, things have gone downhill. Benefits were cut. Annual comp adjustments were lowered every year since the acquisition. Annual reviews make no difference in what your compensation will be the following year. Not even sure why they pretend to care about them. If you happen to exceed your annual goals and make a case for higher pay, don't expect management to action it for 9-12 months. In addition to the multiple rounds of layoffs from Clarivate, veteran employees have all but left as upper management could not be bothered to try and convince them to stay. The office has turned into a ghost town. They can't seem to fill any open positions because their compensation packages are so far below market value. They are aware of this but refuse to do anything about it. Employees should be willing to fit MarkMonitor's needs, not the other way around (more on this below). Significant product launches have been delayed for years, resulting in unhappy clients and added stress to the services teams. Officious people leading initiatives everywhere creating more roadblocks than you can overcome. ELT is clueless and refuses to act on anything...unless it reduces the bottom line further. Employee morale is at an all-time low. Meanwhile, competitors in the market are agile, developing new products constantly; slowly but surely taking more and more market share. Honestly though, the worst part about MarkMonitor was the ELT's attitude of entitlement towards employees. If you ever get a raise, promotion, title change, ANYTHING...be prepared to have the company hold it over you for the rest of your career there. You can work hard, but at the end of the day, they will remind you that YOU owe THEM for the promotion they were gracious enough to give you.

Explore other reviews about MarkMonitor

5.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture, good pay, people often return after leaving

Cons

make sure you are with MarkMonitor, not the parts that got split off to OpSec/Crane. They are no longer the same company.

3.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Solid development team and interesting market.

Cons

Purchased by private equity seemed to kill the fun culture of the company.

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