It's a Deep LOVE / Often Frustrating relationship - Anonymous employee Mars Employee Review

3.0
Dec 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work / Life balance is real. Mars gives trust and freedom to the associates and expects you to manage your work as you see fit. The mindset is always to take care of yourself and family first. That's a wonderful thing. Working from home occasionally is common. I don't know if there is a more flexible company. We now have paternity leave as well. Good people. Collaborative. Helpful. Fun. It's always people first, then work. There is no other place that cares so much about associate development and "how" you get stuff done vs. objectives and "what" you get done. Overall, it's a good culture. Team focused. Awesome brands. A company that cares about the environment and its stakeholders. People are proud to work here. Decent pay and benefits. Overall good job responsibility. There are many reasons to LOVE this company.

Cons

Slow to promote - If you are someone who is ambitious and hungry, you are going to get frustrated by having consistent amazing performance reviews but with slow response to do anything about it. Many stellar performers leave because it's easier to get formally recognized and promoted at other companies. I think the slow to promote is actually a function of below... Decision making! And quite frankly being slow to promote is a threat to Mars overall because talent is the most important thing and great people are leaving! Wake up! Decision making - It's snail speed. It took over a year after they announced that they were merging the candy offices to decide and share with employees the final location and in the mean time did an awful job easing concerns, managing change, and being transparent. It has to go down as one of the worst change management processes of the entire company history! And guess what - it's not over because the company is letting this drag on until 2020. Also, who is the decision maker is a question that is never clear at Mars. It's never just 1 person. There are always tons of people that have to give their input. I have seen decisions made and then unmade because one person didn't agree or wasn't brought along in the journey or changed his or her mind. Speed comes with alignment. Managers cannot align because they are stuck figuring out the mutuality principle: Who is going to be the person left with the short stick? It's nice that you care about every stakeholder, but you have to make a decision and move on! There are trade offs to everything. Bite the bullet! Be decisive. Yes you can! Stop being so internally focused! Meanwhile... people make up stories in their head, try to guess what you are going to do, and worry. Productivity could be significantly increased if you worked on stronger decision making and communication of those decisions. With Mars, it's we win or lose together. You can hit/ exceed every one of your goals, but if the company doesn't - your bonus is adjusted down like everyone else's. That can be shocking to people who are used to meritocracy and also who had a strong performance year and crushed their goals.

Explore other reviews about Mars

3.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Company car (fuel card, insurance, etc) - Good benefits - Great brand exposure/understanding of CPG sales at the retail level - Annual sales meeting is fun, but exhausting - Simple job

Cons

- Micromanaged by leadership (EVERYTHING is tracked) - Extremely repetitive work (not much freedom in creating your schedule, same tasks over and over, etc.) - Dealing with retail management. If you don't have respectful store managers, good luck. A lot of your KPI's are out of your control and your experience relies on your store. - As DOZENS of other people have said, this is a merchandising job - not sales. You are responsible for placing product on the sales floor after consulting with the store (basically asking management who only views you as free manual labor). There is no commission/incentive for producing positive results. - SEASONS: this is the reason why you have this job if you're working with the Walmart channel. You have unrealistic expectations set from leadership to pack out hundreds of heavy cases of candy each holiday season after begging store management for space to place it. Most of the stores' back rooms are a complete mess and a lot of your product is inaccessible. Long days are expected with no additional pay. - Work/life balance: It is frowned upon to work the bare minimum of 40 hours/week. Your stores get backed up while you're on PTO. Overall: an okay role This isn't a bad job by any means, you just need to know what the role entails before taking this job. You need to relocate for any future opportunities within the company.

2
avatar
Mars Response
5mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Please reach out to the independent, confidential team at ombudsman@effem.com, and we look forward to discussing this further.
See reviews by: Helpful|Rating|Date|All