Former Petcare Employee - Anonymous employee Mars Employee Review

4.0
Nov 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many pro's to working for the Petcare Division. The Mars 5 Principles truly guide the business as well as their mission for A Better World for Pets. The benefits are great with an excellent 401k, paid time off for vacation along with separate paid time off for sick leave, and holidays are paid. Even though I was hourly, the pay was above average for the industry. The company supports its employees with personal development and strives to help you grow into your next role. This was surprising to me as previous companies I worked for it was almost taboo to talk about what you would like your next role to be. The work environment is very inclusive and dress is business casual. If you work in the corporate headquarters, you even have the option to bring your dog to work with you. Benefits start on first day and the on-boarding process really gives you an in-depth look at the company and its values. They are very big on culture fit so strive to ensure that they hire people who can embody the 5 principles.

Cons

My second role in the company is where I unfortunately learned the con's of the company. My manager did not hold true to the 5 principles and unfortunately, played favorites. It is hard to succeed in a role when you are never praised for your work but told daily how you have failed. In the end, it all depends on how your department is perceived rather than keeping good talent around. It really saddened me to see that there was no consistency in good management. Additionally, mental health is not truly a concern for them despite what they would have you believe otherwise. It is ignored completely. Depression is perceived as someone "not engaged" and every associate (that I knew) who took FML leave for mental health reasons did not have a job when he or she came back to work.

Explore other reviews about Mars

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Dog Friendly, Inclusion, and overall excellent atmosphere. I am blown away at the communication and willingness to help raise up employees.

Cons

Must have drive, and be a self starter.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been at Mars (Yorkville site) for about three months as a Quality Systems Senior Specialist, and so far it’s been a great experience. Everyone has been genuinely friendly, welcoming, and willing to help. The culture feels very supportive—people want to see you succeed and are quick to share knowledge and offer guidance. My manager has been amazing and is truly invested in my growth. She’s helped set clear expectations, encouraged development, and provided the tools and support I need to be successful.

Cons

None so far—still new, but my experience has been very positive.

See reviews by: Helpful|Rating|Date|All