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      MedAssist

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      MedAssist reviews

      MedAssist, a FirstSource Co. - Anonymous employee MedAssist Employee Review

      1.0
      Sep 3, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company for someone who values quantity over quality, or who is solely production-driven. Those who thrive on high-stress environments with unattainable expectations will do well.

      Cons

      Employees are devalued, expendable, & severely underpaid given the undisclosed & ever-increasing tasks forced upon them, all at the expense of compassion & customer service. Corporate culture at its worst!

      Explore other reviews about MedAssist

      5.0
      May 20, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed my position helping people who needed it. I enjoyed talking to my clients and hearing their stories.

      Cons

      I really disliked when we could not assist a client. I also didn't personally care for the cold calls, but understood that they were necessary.

      3.0
      Jan 16, 2025
      Patient account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They’re Remote and that’s a plus

      Cons

      They do not pay enough for the emotional stress or time

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