Great place to be an engineer - Software Engineer Meraki Employee Review

5.0
Nov 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Great culture - they really invest in you as an engineer. They care about hiring the smartest possible people and then empowering them with the tools and resources to get the job done. Plus there are some world-class engineers there that lead by example and help develop younger engineers. They also care about engineers not burning out - retention rate is high. Plus you get all the cool tech things in SF: great view, great food, flexible hours, etc. Product is very engineering driven. Not afraid to move forward quickly on new, cool ideas. Tons and tons of interesting projects to work on. Easy to switch teams or work on a project for a different team for a short period of time. Lots of room for growth, both in terms of engineering and career wise. More and more opportunities to become a team lead, a "senior" engineer (there are no titles), or to simply learn a lot about a part of the stack you're not used to. Most importantly, great people. Everyone's really bright, and because Meraki cares more about intelligence than background, there are a ton of brilliant people with non-cs backgrounds (bio-engineering, astrophysics, etc). Something about that just makes it more interesting to come into the office every day. Lots of people go out after work to climb, bike, drink, etc.

Cons

I don't interact with Cisco at all, nor does Cisco have an impact on my day to day at all. However, the shift from Meraki to Cisco Meraki can make it harder to attract top new graduates who are hearing about Meraki for the first time. Once they get in the door, they often don't care, but I think we're probably missing some of the top talent because they hear Cisco and don't think it's cool.

Explore other reviews about Meraki

5.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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