Pros
Friendly people who work in the store.
Cons
The corporate office people are HORRIBLE. They look down and talk down to you because you work in the stores. Benefits used to be covered after 3 years and now they changed it to 5 years without telling ANYONE. I called the head office and couldn't reach anyone because all the employees in the benefits department quit except for 2 people who were running it. After 1 hour of calling the HR department, I reached a benefits coordinator who had zero customer service skills. She ended up calling my cellphone back 4 times because she didn't ask me for my information like my NAME, EMPLOYEE NUMBER, WHAT STORE I WORKED AT. Get it together Metro, I will tell everyone to stay away from this corporation because the head office enjoys bullying everyone underneath them and they can't even keep the people who work in their head office