Metro Reviews | Glassdoor

Metro Reviews

Updated November 1, 2018
318 reviews

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3.3
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Metro President and CEO Eric Richer La Flèche
Eric Richer La Flèche
81 Ratings

318 Employee Reviews

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Pros
Cons
  • "had to ask for a raise as opposed to automatically getting one after 7 years service (was previously minimum wage for 6 years)" (in 15 reviews)

  • "When a part time worker reaches 37hrs for Monday to Saturday it is considered a full time week" (in 12 reviews)

More Pros and Cons

  1. Helpful (2)

    "Bus Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Houston, TX
    Current Employee - Bus Operator in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Metro full-time (More than a year)

    Pros

    You can pick when you want to work, you can get Overtime, Double time and a half on Holidays.

    Cons

    Starting salary is $15. After you complete training you go to $16. They should start at $20 because its hard driving a bus full of drug addicts and mentally ill people that need a bath and they cussing you out for no reason. If you call Metro PD and say come get this stanky person off my bus, they tell you it aint no law against being funky, keep driving.

    Advice to Management

    Seek advice from the drivers before you make decisions. You sitting behind a desk, do you really know whats going on in the streets ? Yes you drove 10 -20 yrs ago., but whats happening now.


  2. "Better places"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very understanding leadership, time off is approved usually with fair warning

    Cons

    No room for growth

  3. "Accounting - for Van-pool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Houston, TX
    Former Employee - Accountant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Metro (More than 5 years)

    Pros

    Nice people, great work life balance. Job security is stable. Metro keeps and values employees.

    Cons

    Low pay for the work load.


  4. "Pay is good but do not go in as a bus operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Metro full-time (More than 5 years)

    Pros

    Pay is good, but it takes a long time to get to the top tier, plus if you get hired as an operator the union doesn't do much of anything to help the newer crowd get anything

    Cons

    The biggest problem happens is if you ever get hurt while on the job due to the job. I was involved in an accident that I was found to be not at fault for, and I was forgotten and treated horribly by both the company and and their medical doctor. Once you're hurt they could care less. Plus the union doesn't do a damn for you if you were hired after 1997. If you want to get a job with Metro, as in LACMTA, go to any department EXCEPT BUS OPERATOR -- it's the absolute hardest to transfer out of and to get ahead in.

    Advice to Management

    Here's a thought -- how about actually caring about your operators who do the damn job that the company is all about, hmmmm????


  5. "High aspirations with mixed results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GIS Specialist in Portland, OR
    Current Employee - GIS Specialist in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Metro full-time (More than 10 years)

    Pros

    Great people and facilities with more than fair compensation.

    Cons

    Disconnect between senior leadership and rank and file employees results in mixed results on sometimes ambiguous strategy. Some departments fair fare better than other in achieving goals.


  6. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metro full-time

    Pros

    Good place to work at the time

    Cons

    not much to say about cons


  7. "Project Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metro full-time

    Pros

    Great collaborative culture and pay

    Cons

    Can't think of any right now

  8. "SIgnal Electrician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metro full-time

    Pros

    Lots of down time; good salary

    Cons

    Managers who are clueless; No leadership


  9. "Bus Mover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Operator in Saint Louis, MO
    Former Employee - Bus Operator in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Metro full-time (More than a year)

    Pros

    VERY GOOD JOB FOR RETIREMENT,AND EXCELLENT PAY.

    Cons

    Need better communication between dispatchers and bus operaters over 2 way radio.


  10. "It was a challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LRV Operator in Houston, TX
    Former Employee - LRV Operator in Houston, TX
    Recommends
    Negative Outlook

    I worked at Metro full-time (Less than a year)

    Pros

    The job had full benefits. Great full time hours. Adequate pay rate. Even vacation time and holiday pay.

    Cons

    The job wasn't safe. The hours were unorthodox. The scheduling was confusing. And the days off were hardly days off.

    Advice to Management

    Make things a little better to understand.


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