- 1.0Apr 17, 2020
Groundhog's Day over and overAnonymous EmployeeFormer Employee
Some of the people were incredible to work with.
Metromile NEVER learns from its mistakes. They continue to start and stop the "growth engine" aka Marketing budget without actually taking a step back and understanding why they aren't getting the numbers we expect. It is very unclear if this is an insurance company or a tech company, and that confusion contributes to a culture full of conflict. They continue to promote and praise employees who just follow the status quo or are favored by management while ignoring individuals who actually get results. They also laid off some critical team members who have institutional knowledge in favor of newer hires that are compliant order takers. There are no clear career paths or room for growth. When management is asked what Metromile's vision is, the employees are told time and time again "we're working on it." It's pretty difficult to stay inspired in a workplace that isn't even sure what it wants to be when it grows up. There is also a lack of diversity in management and leadership positions.8Metromile Response4y
We appreciate your comments. One of our core values is “set a round table” so it’s critical that we’re always striving to recognize & promote fairly across the company & do everything we can to improve the diversity of our team. As a startup, we aim to balance moving quickly and staying nimble with staying focused on our OKRs and long-term goals. We recognize there’s always room for improvement & have shared your feedback with the team. Wishing you all the best.
- 4.0Jun 13, 2023Claims SpecialistFormer Employee, more than 3 yearsTempe, AZ
Metromile (prior to acquisition by Lemonade) was a hard-working, focused entity, and largely still is. Some great people were there, and the corporate culture, even post-layoffs due to the pandemic, was great.
Acquisition by Lemonade led to RIFs that are understandable (duplicate roles), but change is necessary for growth. Lost some truly good people in the process, many whom have, fortunately, landed on their feet elsewhere.