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Metromile

Engaged Employer

Metromile

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Employee Review

  1. 1.0
    Former Employee

    Groundhog's Day over and over

    Apr 17, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the people were incredible to work with.

    Cons

    Metromile NEVER learns from its mistakes. They continue to start and stop the "growth engine" aka Marketing budget without actually taking a step back and understanding why they aren't getting the numbers we expect. It is very unclear if this is an insurance company or a tech company, and that confusion contributes to a culture full of conflict. They continue to promote and praise employees who just follow the status quo or are favored by management while ignoring individuals who actually get results. They also laid off some critical team members who have institutional knowledge in favor of newer hires that are compliant order takers. There are no clear career paths or room for growth. When management is asked what Metromile's vision is, the employees are told time and time again "we're working on it." It's pretty difficult to stay inspired in a workplace that isn't even sure what it wants to be when it grows up. There is also a lack of diversity in management and leadership positions.

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    8 people found this review helpful

    Metromile Response

    We appreciate your comments. One of our core values is “set a round table” so it’s critical that we’re always striving to recognize & promote fairly across the company & do everything we can to improve the diversity of our team. As a startup, we aim to balance moving quickly and staying nimble with staying focused on our OKRs and long-term goals. We recognize there’s always room for improvement & have shared your feedback with the team. Wishing you all the best.

  1. 5.0
    Current Employee, less than 1 year

    Great place to work!

    Feb 3, 2022 - Insurance Product Specialist in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is a true leader in inovation with products and how employees are treated. Employees feel empowered to contibute in making Metromile the best company possible. Genuine leadership is demonstrated at all levels in my experinece. Very happy I joined Metromile!

    Cons

    Some uncertainty with joining Lemonade, which is to be expected.

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  2. 1.0
    Former Employee, more than 1 year

    Absolute Nightmare

    May 18, 2022 - Licensed Sales Agent in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to work from home. Good healthcare.

    Cons

    Management is so obsessed with keeping their jobs they’ve lost their moral compass.

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    2 people found this review helpful

    Metromile Response

    Thanks for your feedback. As a publicly held auto insurance company we’re highly regulated, and compliance is foundational to our culture and how we operate. Beyond strict compliance, all Metromile employees are held to the highest standards to do the right thing for our customers and all stakeholders. We take all allegations of misconduct seriously. Will you send an email to employeefeedback@metromile.com to tell us more? We can also provide our ethics hotline number via that email address, which is another way to share more details with us. More on our code of conduct and ethics here: https://ir.metromile.com/static-files/51fd1f5a-9ffc-402a-bedb-cf35308c0af3

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