Made many friends but the company has its flaws (CSR) - Customer Service Representative Micro Center Employee Review

3.0
Jul 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great workplace culture Clean atmosphere Good discounts on snacks/drinks and small items as employee Service plans can add a few extra dollars to your paycheck Our OPs manager was amazing

Cons

Difficult to get a pay raise even when taking on more responsibilities for multiple years Little to no discount on actual computers and laptops They prioritize numbers on name capture, email capture and selling service plans very much, making it difficult not to give the customer a hard time during transactions. Incredibly old and slow PO system + long sales pitch for service plans makes transactions tedious.

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Micro Center Response
6y
Thank you for taking the time to post this review. We do want to hear from you so we can discuss the cons that you listed here. Our associates are important to us and our company success so please take the time to reach out to either myself or your Regional HR Manager. I can be reached at home office HR. Thank you Jennifer HR Manager 614-850-3150

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
6d
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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