enjoyable - Customer Service Representative (CSR) Micro Center Employee Review

5.0
Nov 18, 2023
Recommend
CEO approval
Business Outlook

Pros

good culture and great middle management at least in the bethel microcenter. Employee discounts are pretty strong depending on the item (keycaps and drinks can be more then 50% off depending on manufacture markup.). Frequent bonus opportunities, and decent room to grow into a GS.

Cons

some stress on selling plans but that's the job. Wish employees were not barred from buying items in limited stock. Somewhat strict on being tardy, which can happen even if you arrive in store on time due to office computers being slow to boot.

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Micro Center Response
2y
Perfect Score, thanks for the great review! I agree that the Bethel store has a great culture which emulates our great company culture! Bethel Rd. truly lives the gear, by taking care of the customer, store, and merchandise. Also, Bethel does an excellent job of hiring great associates like yourself and preparing them for growth opportunities as they are available. Selling plans is a part of the job, but the fact that you get additional compensation for selling the plans allows for an unlimited earning potential. I like your suggestion about stickers for pre-builds and will be sure to share it with the leadership team. Thank you for all you do! Best, Greg Nicolai Regional HR Manager – 513-344-8018

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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