Great coworkers. Still retail. - Customer Service Representative Micro Center Employee Review

3.0
Jan 10, 2016
Recommend
CEO approval
Business Outlook

Pros

WorK at a tech store with workers who are passionate and knowledgeable about technology. Good employee discounts and insurance plans on items. Job offers benefits. Staff is very friendly, literally feels like a second family. Get commission from each plan you sell.

Cons

Sometimes it feels as though the company cares about their numbers and how you're benefiting towards it. Absolutely no sense of job security. It's really hard to move up and sometimes the people that do get promoted makes absolutely no sense. Lot of pressure and emphasis on getting customers email addresses. They say all they want you to do is ask but if your email percentage is low they'll get on your back about it as if you're not asking. Customers are horrible but that's with any retail job.

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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