Good People, Bad Management - Customer Service Representative Micro Center Employee Review

3.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the best coworkers I have ever had. I actively looked forward to seeing them everyday I went into work.

Cons

The management was a complete mess and was more focused on hitting exact numbers for customer accounts than letting employees work to their strengths and provide their best service possible.

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Micro Center Response
1y
Thank you for your feedback. We’re glad to hear you enjoyed working with your coworkers and found value in your team. We recognize the importance of effective management and appreciate your insights on improving our approach. Your comments will guide us as we strive to create a more supportive environment that enables all employees to excel and deliver exceptional service. Thank you for your honesty, and we wish you the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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