Great people, poor leadership - Customer Service Representative (CSR) Micro Center Employee Review

3.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The discount was a great deal to have as an employee and overall for a retail job it was not bad. I enjoyed the people that I worked with and still talk to many of them.

Cons

Management did not always put the employees first so it made tasks to difficult to complete or achieve our goals.

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Micro Center Response
1y
Thank you for taking the time to share your review. We're glad to hear that you found the employee discount valuable and enjoyed working with your colleagues – we agree that our people are a great part of the Micro Center experience. We've noted your feedback regarding management not always prioritizing employees and the impact that had on completing tasks and achieving goals. We take feedback about leadership seriously as we continuously strive to improve. If you'd be willing to provide more specific details about your experience, we would appreciate the opportunity to look into this further. We wish you the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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