Low pay, high stress, corporate doesn't care about you! - Service Technician Micro Center Employee Review

Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your local management team and coworkers—they play a critical role in our store environment and overall success. We understand that our Service department’s commission-based structure may not be the right fit for everyone. It’s designed to reward technical skill, productivity, and excellent customer service, and it gives technicians the opportunity to earn more based on their performance. That said, we respect when individuals decide the role isn’t aligned with their career goals or expectations. Corporate oversight is centered around ensuring consistent, high-quality service for our customers and providing employees the opportunity to grow their skills and income. We actively review customer feedback and department procedures to improve both the customer and employee experience. We acknowledge that communication can always be improved, and we appreciate that insight. We wish you continued success and thank you again for your time with us. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153