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Mid-Continent Public Library

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Great Branches, Terrible Administration - Anonymous employee Mid-Continent Public Library Employee Review

3.0
Jul 7, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, typically lowkey work, sympathetic branch managers, never a dull day, patrons know you and it starts feeling like you work at the bar in Cheers

Cons

The system administration does not care about staff at all. They are most concerned with kowtowing to public opinion, even if that means making systemwide decisions that marginalize minority groups including the homeless and LGBTQ+ people. Any resistance from staff is met with a systemwide email from the CEO telling them essentially to sit down and shut up. Admin's response to COVID-19 did not take staff safety into consideration at all, leading to several branch closures within the first month of reopening, high turn over because of burn out, and a hiring freeze that left branches understaffed and vulnerable. The pay is much lower than what neighboring library systems offer and there is very little upward mobility.

Explore other reviews about Mid-Continent Public Library

5.0
Jan 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic coworkers! Customers who love books! Books books books! Training opportunities, being part of a true community, and enjoyable work are just a few of the many other reasons to give it a try if you've ever thought working at a library could be for you.

Cons

Higher pay and benefits for part-time employees would be wonderful.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, patrons are usually great as well. Wonderful place if you enjoy books and learning. Branch management is very good.

Cons

It would be nice if we had more tech support for our patrons. Upper management is out of touch and overpaid.

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