Treat UK employees like dirt - Customer Support Specialist ModSquad Employee Review

1.0
Mar 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home is all that is good

Cons

Poor management, Nepotism. Only way to keep your job is to suck up to managers. Hire lots of non English speakers for English speaking roles providing poor service to clients.

Explore other reviews about ModSquad

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing they over work you

Cons

Low pay and dumb people work here

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