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      ModSquad reviews

      Bom para complementar renda - Customer Support Agent ModSquad Employee Review

      2.0
      May 21, 2025
      Customer support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Oportunidade de trabalhar com empresas grandes -Equipe legal -Pagamento (dependendo da vaga)

      Cons

      -Você não tem vida, literalmente. O trabalho acontece 24/7 -Eles falam que é horário "flexível" mas na verdade é um horário especifico onde todo mundo que trabalha com você no projeto irá montar a escala do mês, o que transforma o simples fato de montar uma escala de trabalho em uma guerra -APM péssimos e repletos de ego

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      5.0
      Apr 7, 2026
      Remote customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

      Cons

      As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

      2.0
      Jun 4, 2026
      Managment consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, at the time at least

      Cons

      The pay was basically dictated by region.

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