2.0
Aug 7, 2025
Current employee, more than 3 years
Medellín, Córdoba
Recommend
CEO approval
Business Outlook
Pros
- Remote - Friends all over the world
Cons
- Cross-skilling [You are forced to work in English and your native language at the same time, which is unbearable recently] - We are expected to handle 3-5+ interactions at the same time, which is super tiring - Some agents such as the ones from Germany, Sweden, France get paid with over 12+ USD but the languages like Turkish and Asian languages get paid way way less like 4-6 USD. - There is no contract, you could be removed with one e-mail and you cannot ask for compensation after you get removed - They don't ever make a payrate raise,