Technical Support Analyst - Anonymous employee NBCUniversal Employee Review

4.0
Dec 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exposed to all the workings of an overall exciting and positive company (owned by Comcast) that includes SNL, Tonight Show w Jimmy Fallon, lots of cable channels (USA, SyFy, Bravo, Oxygen, COZI, more) and of course tons of News. 30 Rock is a great place with lots of history, good cafeteria, and prime views of the Rockefeller ice rink and Christmas tree. Great benefits, company phone, generally pleasant environment for such a huge corporation.

Cons

Specifically for IT- it's pretty amazing how nickel and dime and low-priority it seems deemed except everyone always needs help right away and lots of hand holding to understand even how to use technology. It also has a very healthy dose of nepotism which makes changing roles (jobs) within the company next to impossible on merit alone.

Explore other reviews about NBCUniversal

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and location. Easy to assimilate

Cons

Expensive area and not a lot of growth potential

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

NBCUniversal is full of smart, funny, talented people who genuinely care about the work. I learned a tremendous amount there, especially about programming, production, audience strategy, brand management, budgets, talent, internal politics, and how a major media company actually functions when the glossy press release meets the spreadsheet. The brands are still powerful. NBC, Peacock, Bravo, USA, SYFY, E!, and the broader portfolio have real history, real audiences, and real cultural weight. When the company is aligned, it can move beautifully. You get exposure to major shows, high-level conversations, complex productions, and the kind of institutional knowledge you cannot really get anywhere smaller. It is also a place where you can build real taste and real judgment. You see what works, what almost works, what dies in a conference room, and what somehow survives three leadership changes and a budget cut.

Cons

The biggest downside is instability. NBCUniversal has been through major structural change, including the cable network spinoff into Versant, divestitures, reorganizations, and significant layoffs. That kind of uncertainty changes the job. You are not just doing the work. You are trying to understand which version of the company you work for this quarter. Decision-making can also be slow and heavily layered. There are a lot of smart people, but sometimes too many of them need to bless the same sentence, deck, cut, budget, or idea. The result is that good work can get sanded down, delayed, or rerouted through a maze wearing a lanyard. The company also asks people to do more with less, then less with less, then somehow make it feel premium. That is exhausting. Especially for employees who care deeply and are trying to protect the creative, the business, and their own sanity without being handed a map.

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