Terrible Company to work for - Customer Assistant NEXT Employee Review

1.0
Jun 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Over time always available through employee portal, 75% discount uniform allowance, 25% discount.

Cons

- Poor pay (No Sunday Premium, Normal rate of pay for bank holidays) - Bonus relying on 2 Mystery shopping experiences per month - Hard to progress - Have to apply for your contract every 1-2 years through contract consultations - Shifts can get cut/added without notifying you - No appreciation from management. - Massive turn over of staff (50% of the business staff leave within a year) - Management like to 'make things up as they go' (Procedures regarding the staff Handbook) - Demanding work hours through 'Red weeks' in July and December. - Putting you on shifts when you have no availability - Cannot booking holiday's in 7 weeks of the year half of July and the whole of December) - You practically don't have a Christmas - Have to work Christmas eve, Boxing day and 27th. - Store systems are poor (Have to ring Head office to change the air con settings!)

Explore other reviews about NEXT

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

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