Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 616 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 451 reviews)); "Budget for uniform and flexible hours" ((in 361 reviews)); "Helpful and friendly colleagues" ((in 300 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 168 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 685 reviews)); "management is poor and rude" ((in 615 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 410 reviews)); "No training and expected to know how to do things" ((in 199 reviews)); "Can be stressful and past is minimum wage" ((in 153 reviews))

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NEXT reviews

3.5

61% would recommend to a friend

(7,985 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Jun 10, 2026

Good hours but lacking perks and benefits

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good hours, most shifts are pleasant. Great for a first job / part time job during uni

Cons

Not much perks or benefits

3.0

Jun 8, 2026

Great team and pay, but long hours

Team member

Recommend

CEO approval

Business Outlook

Pros

Nice team members and nice pay

Cons

I did not like the hours

3.0

Jun 7, 2026

Easy to work with good management, but slow at times

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Easy to work there with good management

Cons

Could be a bit slow at times

Viewing 1 - 3 of 7,985 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good hours but lacking perks and benefits

Great team and pay, but long hours

Easy to work with good management, but slow at times

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