Clique-y and bullying - Sales Assistant NEXT Employee Review

1.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly hard to find any positive parts about working at Next.

Cons

Managers were clique-y and bullies. Worked there for 3 years and got shouted at, accused of doing things. The people that worked there longer obviously got along with the managers but ever since I started, everything I did was wrong (apparently not wrong enough for them to fire me though?) Collegues would sit and chat for over 10 minutes and if I spoke to someone for 10 seconds, I was pulled up for it. Got told what to wear for my uniform (bright red jeans and a swan pattern blouse) which was clearly making a joke out of me (it was my first week there) and when I left the room I heard all the managers burst out laughing. Another time I ate a mini mars bar in the stock room whilst walking through (hadn’t ate all day and didn’t have a long enough shift to have a break, my stomach was getting a bit sore and it was all I had on me) and got pulled up and made to sign a formal warning sheet incase I “stole it” from the shop (They don’t even sell mars bars?). Just picked on constantly for the 3 years I worked there, went home in tears most days and it had a big toll on my mental health.

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NEXT Response
11mo
Thank you for sharing your feedback, particularly the detailed account of your experience as a Sales Assistant in Glasgow over three years. We are deeply concerned by the serious allegations you have raised. We take these allegations with the utmost seriousness. We are committed to fostering a supportive, fair, and professional atmosphere for all our employees. We will be conducting a thorough and immediate review of your feedback to investigate these specific concerns and ensure appropriate action is taken. We strongly encourage anyone who experiences or witnesses such behaviour to report it directly and confidentially to our Human Resources department so we can address these matters properly and support our team members.

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