Good benefits, excellent job security - Associate Natural Gas Analyst National Grid Employee Review

4.0
Nov 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, older workforce in mid level management which is retiring over the next 7-8 years leaving room for advancement for those of us starting out, excellent job security, collegial working environment, mid level managers are great bosses, good level of communication from CEO Steve Holliday, employee discount stock plan starting

Cons

Too much red tape to cut through for service requests, customer service representatives need to be tested and vetted, better internal job posting board needed to improve recruitment from within, education reimbursement ought to be upped (reimbursement in exchange for work commitment perhaps) to allow for better educational programs

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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