Form over function... to an extreme. - Anonymous employee National Grid Employee Review

1.0
Aug 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job security. Pretty good benefits. Some of the people are pretty nice.

Cons

I should have heeded the red flags... It took five months from when I applied to when I got my offer and at multiple times I was sure I had either not moved on to the next round or had been forgotten. On my first day I went through a short HR orientation and then was told to wait in the lobby for my manager. An hour later someone came to greet me who was not the manager who I had interviewed with, who's offer I had accepted. This manager told me that I had been moved to a different team, and would be doing a different job. In the ten months that I worked there I found the following: The culture, at least in the department that I worked in, is horrible. Some managers are better than others, but it seemed like none of them were too interested in sticking up for their people, and at times would throw their own employees under the bus. Division of responsibilities is terrible. Some people work 70+ hours a week while others on the same team have maybe 15hrs worth of work to do a week. Zero empathy for employees. I was told numerous times that I could not take time off, not because it would hinder my performance, but because it would "look bad." One of these times was a borderline medical emergency for which I was offering to take PTO and was still denied. The bonus structure is ok until review time, where I got a fine review (some points for improvement, but overall good) but then was told that this only warranted a 25% payout of my bonus. In my ten months there I only had one 1-on-1 meeting with my manager at 8 months in (the company mandated annual review) despite asking repeatedly to have one earlier. During my review process I was repeatedly told that I was making more than I was supposed to and that whomever had approved my salary had not followed protocol. Many internal company functions (IT, HR, Facilities) were so awful that they very seriously hindered employees ability to do business effectively or efficiently. There is almost zero on-boarding structure and it you are considered lucky if you have a functioning computer with email by the end of your first week.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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