Lovely People, Lots of Change and Variety but Poor Expectation Setting - Manager National Grid Employee Review

4.0
Jun 26, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are lovely and have a real desire to make things happen and to change and adapt. You are able to use your initiative and work autonomously to make a difference. There are many different projects to get involved with with excellent team work. NG Gas are making a real commitment to engaging employees and skilling everyone with core capabilities that the company needs to excel. Refurbed office environments are great. It's very easy to collaborate internally and with partners. There is a very real ambition to achieve excellence in the industry which is exciting.

Cons

Lack of recognition. Lifers get away with laziness and poor discipline and a few bullies get away with poor behaviours. Salary expectations are hidden and there is no view of how to achieve full bonus potential. Managers that devote their life to the company (13 hour days + weekends), think you should do the same, and don't thank you for it even though you are going above and beyond. It can painfully slow to get things done and there is way too much red tape. Everyone wants to know everything, which slows you down (but doesn't stop you) from getting on with things.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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