ITSM Consultant - Anonymous employee National Grid Employee Review

2.0
Jun 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The contract rates are good for senior roles where you bring allot of experience to the table.

Cons

IT senior management is the worst in terms of team building and leadership. When you have an introvert as CTO and the Global Head of IS Service Integration & Operations cant look anyone in the eye upon introduction or follow-up face-2-face meetings- it's most dysfunctional. Plus, Head of I&O has worst linkedIn photo- so Adam Ant from 1980's- oh no mate. IT senior management able to sell the C Level leadership team allot of BS on how best to run IT.. Step 1: outsource for 2-3 years to get cost savings Step 2: in-source after 2-3 when outsourced vendors have totally messed up your business systems Step 3: have IT Senior Mgmt blame Contracts to save their bloody selfs! Total amazing how C-Level leadership falls for this trick every time, and not just at NG.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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