Great company, but CSR role can be challenging - Customer Service Representative Nationwide Employee Review

We can wfh 3 days a week

Upper management likes to make organization changes frequency

-For the most part, the people you work with are good people. Made real lifelong friends and mentors. -As with all large companies, there are plenty of opportunities to advance and/or move around if something isn't a good fit. -One of the rare places still offering a pention

-Office politics promote plenty of people who don't deserve it and the teams happiness is highly dependent upon who you end up reporting to -WAY too much false urgency created by bad leaders -Big company means slow moving in all the stuff you want to go fast. Often times too many cooks in the kitchen