Nationwide Reviews | Glassdoor

Nationwide Reviews

Updated October 20, 2017
1,927 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
883 Ratings

1,927 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • If you are single that's ok but if you have a family you won't have much work life balance (in 61 reviews)

  • regularly shifting work flows and lack of fluid communication with upper management who decides these changes (in 52 reviews)

More Pros and Cons

  1. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    lots of resources for training

    Cons

    not really much cons found


  2. "Project Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nationwide full-time

    Pros

    The best reasons to work for Nationwide is that it offers excellent benefits, the autonomous working environment and the fact that it supports community volunteering.

    Cons

    The downside of working at Nationwide is that it is a large company and it can take a long time to get something approved. However, if you know how to navigate those channels to effectively get decision, you will be successful.

    Advice to Management

    Accelerate approvals and make sure to clearly understand scope at the beginning of a project

  3. "Great if You Can Handle the Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Service Representative in Des Moines, IA
    Former Employee - Claims Service Representative in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide full-time (Less than a year)

    Pros

    First and foremost the call centers put training and improvement before all else. You get 3 months of training with the first month you don't take call at all.

    I couldn't ask for a better environment or co-workers at a call center. Everyone is willing to help each other and you will get to know them. The metrics are important but not absolute. QAs critique random calls and you can email them for an explanation if their comments don't make sense.

    Supervisors are very open and will take time off if you want to talk to them.

    Cons

    This job just wasn't for me. The customers can be very rude and working for personal auto you'll hear horror stories about accidents and bad claims adjusters. That was too much stress for me and I had to go on long term absence for my mental health. Eventually I realized that the job was not the best fit so I resigned.

    I wanted to stay with Nationwide but any attempt at changing positions would be difficult and I would have to go back to taking calls, which I knew I couldn't do.

    Advice to Management

    Keep up the great atmosphere! If extreme situations like mine arise just make sure its as simple as possible for the employee. You are doing a good job, I just felt that I could have stayed on if the process of changing positions was more clear and customized for the individual employee.


  4. "Easy going atmosphere and supportive management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surety Underwriter in Des Moines, IA
    Current Employee - Surety Underwriter in Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (More than a year)

    Pros

    The management is very supportive of associates growth and development. I am very comfortable with all my superiors.

    Cons

    Nothing I can think of at the moment.


  5. "Nice benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (More than 10 years)

    Pros

    They offer some great benefits including matching 401k (up to 3%), large company so there are opportunities for growth

    Cons

    They only offer high deductible medical insurance plans. They do a lot of "reorganizing" which can cause a lot of associates to lose their jobs due to closures or restructure of a department.

    Advice to Management

    Live up to the motto of Nationwide if on your side. If there are qualified internal candidates, they should be offered promotions or new job over an outside person.


  6. "Its fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Dublin, OH
    Current Employee - IT Analyst in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nationwide full-time (Less than a year)

    Pros

    Tutition reimbursement and Cheaper insurance

    Cons

    It's not what you know its who you know. Loyalty means little to nothing to them.

    Advice to Management

    not having your employees in a constant state of upheaval would be ideal.


  7. "Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nationwide full-time

    Pros

    Awesome company to work with

    Cons

    I am looking to do something new/challenging

  8. "Bilingual sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Nationwide full-time

    Pros

    Good pay and good benefits

    Cons

    micromanagement, favoritism, and inequality at licensing

    Advice to Management

    Make sure all producer are appointed before touching a phone


  9. "Data Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Scientist in Columbus, OH
    Former Employee - Data Scientist in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide part-time (More than a year)

    Pros

    Good place to work for work life balance. Very good people over there to work with.

    Cons

    I have nothing bad to say about my experience at nationwide.

    Advice to Management

    none


  10. Helpful (1)

    "Nice Place to Work (Call Center Positions)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative -Call Center in San Antonio, TX
    Former Employee - Customer Service Representative -Call Center in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than a year)

    Pros

    Entry Level Positions Available
    Extensive Training Program
    Opportunities for Advancement
    Team Work Environment
    Biannual Feedback Sessions with Areas of Improvement for Both Employee and Supervisor

    Cons

    Fast Paced (maybe that’s not your thing)
    “Customer is Always Right” Work Ethic
    Take a lot it “Hits” from Customers, Must Be Thick Skinned


Showing 1,927 of 2,080 reviews
Reset Filters