Nationwide Reviews | Glassdoor

Nationwide Reviews

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Found 2622 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
73%
Approve of CEO
Nationwide CEO Steve Rasmussen
Steve Rasmussen
1131 Ratings
Pros
Cons
  • "My experience has been that the work/life balance becomes more difficult to manage as you move up into roles of increased responsibility(in 78 reviews)

  • "Upper management is out of tune with their workforce(in 64 reviews)

More Pros and Cons
  1. Helpful (1)

    Best company ever

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at Nationwide full-time for more than 2 years

    Pros

    With Nationwide you are not another employee or another number in the system. You are being hear and they seek a way to help. Best company I have ever worked for.

    Cons

    No cons of whatsoever

  2. Great Company, average environment

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Service Analyst II in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide full-time for more than 4 years

    Pros

    I loved working for Nationwide over the last 3 years. I had the opportunity to work from home in, and build my personal resume. I felt overall they are wanting professionals and they mold you to that professional standard. If you have the drive to advance quickly they allow for that.

    Cons

    It is still the same call center environment. With such high expectations, you are left feeling more like a robot on the phone than a human.

    Advice to Management

    provide better health care coverage, there should be better policies than just a HSA.

  3. Quality Assurance Specialist- completed file reviews

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in Des Moines, IA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Nationwide full-time for more than 20 years

    Pros

    Great benefits. Company stressed strong work life balance.

    Cons

    Due to technology and efforts to reduce expenses, there is less of a need for personal lines and small commercial underwriting.

  4. Intern at Nationwide

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern 
    Recommends
    Approves of CEO

    I have been working at Nationwide part-time for more than a year

    Pros

    Flexible schedule while in school; given real-world work rather than just making copies

    Cons

    No interns get job offers right after their internship

  5. Great Employer with Midwest culture

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Nationwide full-time

    Pros

    Very proactive in empowering individuals, promote self-growth and develop strengths. Good team that support your project.

    Cons

    People have so-called Midwest Nice: people avoid saying you are wrong yet won't support your following actions, passive aggressive.

  6. Once a great place to work

    StarStarStarStarStar
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    • Career Opportunities
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    • Senior Management
    Former Employee - Commercial Sales Representative in Columbus, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Nationwide full-time for more than 4 years

    Pros

    Great Work Culture with other former sales associates. High Quality and Highly talented sales staff

    Cons

    Emphasis on Quality review evaluations of specified incoming calls weighted too heavily. Underpaid for the level of expertise and skill required to do job effectively.

    Advice to Management

    Loosen up your appetite for business market, and let your talented sales people guide you to increase revenue and sales.

  7. Great Company!

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time for more than 9 years

    Pros

    Work Life Balance, Culture, Values

    Cons

    Speed to be promoted is slow. Many people leave and then come back.

  8. Good Company

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time

    Pros

    Room to advance. you are able to be creative with ideas Call center is Monday through Friday

    Cons

    consistency is not always there

  9. A good company.

    StarStarStarStarStar
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    • Senior Management
    Current Employee - Insurance Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time for more than 9 years

    Pros

    Lots of good products and support.

    Cons

    Outdated software and poor it support.

  10. Great Company, but low pay and poor benefits

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nationwide full-time for more than 9 years

    Pros

    A very open and engaging environment.

    Cons

    Low pay for the work you do, and poor benefits. Also, there’s almost yearly layoffs.

Found 2622 reviews