Nationwide Reviews | Glassdoor

Nationwide Reviews

Updated May 25, 2017
1,778 reviews

Filter

Filter

Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
804 Ratings

1,778 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work/life balance - may have to put in more hours if you want to grow within company (in 57 reviews)

  • regularly shifting work flows and lack of fluid communication with upper management who decides these changes (in 48 reviews)

More Pros and Cons

  1. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Serivice Desk in Columbus, OH
    Current Employee - IT Serivice Desk in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time (More than 5 years)

    Pros

    Excellent Benefits, Pay is competitive, Professional environment .

    Cons

    Some units within the company have different policies , we should have same policies across the entire company. Overall I love working for Nationwide.

    Advice to Management

    None.


  2. "Legal Secretary/Escrow Closer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Executive Secretary in Flowood, MS
    Former Employee - Executive Secretary in Flowood, MS

    I worked at Nationwide full-time (Less than a year)

    Pros

    Problem solving with Attorneys, Lenders, Buyers, Sellers and Title Issues

    Cons

    The owner Thomas Harris cooked barbeque food for us every week

    Advice to Management

    Service, Service and better Service is my motto


  3. "Nationwide Trial Division staff review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trial Division in Fresno, CA
    Former Employee - Trial Division in Fresno, CA
    No opinion of CEO

    I worked at Nationwide full-time

    Pros

    Comprehensive benefits, relatively competitive salary, regular training opportunities.

    Cons

    Typical big corporation issues, including unilateral, one-size-fits-all "best practices" and auditing, multi level (i.e. bogged down) process to effect changes, off-site management and corporate facilities, etc.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Communication Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communication Consultant in Scottsdale, AZ
    Former Employee - Communication Consultant in Scottsdale, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Nationwide full-time (More than 5 years)

    Pros

    The folks in the Scottsdale office are extremely talented and knowledgable, a true joy to work with. The legacy and reputation for the old Scottsdale Insurance brand kept agents engaged for the company's entire history. And the company has the nicest customers ever! I enjoyed being matrixed to the larger Nationwide network, having that clout and expertise as resources.

    Cons

    Corporate is taking over more and more of the company management and slowly squeezing out what made this location's work unique and the gold standard in the industry.

    Advice to Management

    Get rid of the deadwood; folks who have worked there for decades but who do minimal work. Let employees do their jobs and make decisions without a complex hierarchy.


  6. "Business information Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Information Analyst in Columbus, OH
    Former Employee - Business Information Analyst in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Good learning opportunity to learn about various parts of the insurance business
    - Work in a challenging environment which can jumpstart a career in insurance
    - Can obtain a lean six-sigma certification with the period of working there

    Cons

    - Contract system not a great motivation for new hires since not benefits are obtained.
    - Can be a contract staff for a long period of time.

    Advice to Management

    - Make the contracting period shorter for new hires
    - Have a clear cut transition structure for new hires to move from temporary to fulltime staff.


  7. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Columbus, OH
    Former Employee - Customer Service Representative in Columbus, OH
    Recommends
    Positive Outlook

    I worked at Nationwide (Less than a year)

    Pros

    A lot of room for growth

    Cons

    Hard to get out of position


  8. "MD Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist II in Des Moines, IA
    Former Employee - Claims Specialist II in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Initially training was what you would expect to succeed. Management speaks like they are there to assist and listen. Pay is good but overall my impression is they are below national average. It's a good place where inexperience isn't a factor as long as you have a good spirit and can provide customer service. They provide educational reimbursement if you can find the time to get it in.

    Cons

    Management shifting is all too common and when it happens it's like Russian rhulette on whether you're getting a good manager to help get work done or a 'cleaner'. Company methodology over the past several years was to spend exhorbantly on advertising, refuse promotions and then buy customer indexes through claims which has been increasingly present in their loss ratios for both standard and commercial auto. Hikes in premiums expected to cause loss in claims thus a lesser need for adjusters among other departments. Attrition will fix this.

    Advice to Management

    I think management has it figured out. A little more backbone and straight-faced speaking of the truth is what the company needs to reach that full potential but that's not under the slogan. The slogan is accomplished by the sacrifices of the lower tiered employees/non-management. Think of the sacrifices made by the employees daily and don't start acting like you care two weeks before the annual engagement survey comes out.


  9. "Excellent Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technical Support Analyst in Dublin, OH
    Former Employee - IT Technical Support Analyst in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide full-time (More than a year)

    Pros

    -Management cares about your development
    -Great opportunities to grow within the company
    -Very very employee focused, making sure you are absolutely comfortable in your environment
    -Great place to work
    -Sit-to-stand desks were a great plus
    -Brand new buildings in Grandview yards

    Cons

    -On occasion Senior leaders forget that an issue goes both ways and will not speak with or hear from their own team regarding issues. Pushing issues in a direction without verifying the consequences of those actions is very precarious one.
    -Nationwide is a large company, things move slowly, once an idea is agreed upon, it takes approval from many many people for anything to actual begin

    Advice to Management

    Pay attention to the impact of your decisions and the extra work you are causing for your employees. Nationwide is very focused on LEAN and becoming more efficient. If you are going to push this agenda, stick to it, instead of ignoring the evidence that what you are doing is causing excess work for your associates.


  10. "Claims adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Property Claims Representative in Columbus, OH
    Former Employee - Outside Property Claims Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide part-time (More than 10 years)

    Pros

    Great benefits, great Company to work for.

    Cons

    I did not want to travel as much any longer

    Advice to Management

    None


  11. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Columbus, OH
    Former Employee - Analyst in Columbus, OH

    I worked at Nationwide full-time (Less than a year)

    Pros

    everything is perfect except visa sponsorship

    Cons

    after finish all paperwork for visa sponsorship, HR department suddenly decided not to sponsor


Showing 1,778 of 1,900 reviews
Reset Filters