Nationwide Reviews | Glassdoor

Nationwide Reviews

Updated April 25, 2017
1,742 reviews

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Full-time Part-time

3.7
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Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
787 Ratings

1,742 Employee Reviews

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Pros
Cons
  • Work/life balance - may have to put in more hours if you want to grow within company (in 56 reviews)

  • regularly shifting work flows and lack of fluid communication with upper management who decides these changes (in 48 reviews)

More Pros and Cons

  1. "Senior Personal Lines Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than 10 years)

    Pros

    Very good benefits. Opportunities to work on different projects.

    Cons

    Obsolete systems and not user-friendly or efficient. Resources not current and hard to locate within computer system.

    Advice to Management

    Listen to your peers and implement action for better employee engagement.


  2. "Nationwide is a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist II in Columbus, OH
    Current Employee - Claims Specialist II in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time (More than 8 years)

    Pros

    Work/Life balance, good benefits and 401k, opportunities to develop and advance, professional environment, invested in the local community, stable and profitable company.

    Cons

    Can be a challenging job, helping customers who are going through a difficult time, management can have a traditional mindset and has opportunity in the area of innovation.

    Advice to Management

    Continue to develop your people.


  3. "Commercial Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Processor in Gainesville, FL
    Former Employee - Commercial Processor in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide full-time (More than 10 years)

    Pros

    Excellent Benefits and can also work from home.

    Cons

    You are on production and quality checked to verify if you meet requirements.


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  5. "Didn't like call center work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Care Representative in Des Moines, IA
    Former Employee - Member Care Representative in Des Moines, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nationwide full-time (More than a year)

    Pros

    Des Moines, IA location is great.

    Cons

    Call center work is exhausting. Couldn't speak to other departments.


  6. "Grate company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Powder Springs, GA
    Former Employee - Insurance Agent in Powder Springs, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide full-time (More than a year)

    Pros

    Great company and good growth opportunity.

    Cons

    Nothing that comes to mind.


  7. "So-so, depends on what you seek"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst Specialist in Columbus, OH
    Current Employee - Business Analyst Specialist in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nationwide full-time (More than 3 years)

    Pros

    Work-life balance, relaxed work culture

    Cons

    Sluggish career growth, pay could be better, non-innovative culture

    Advice to Management

    Be more open to working with employees' choices for career growth and try to show more genuinely interest in advancing peoples' professional lives


  8. "Material Damage Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Damage Adjuster in Des Moines, IA
    Current Employee - Material Damage Adjuster in Des Moines, IA
    Doesn't Recommend

    I have been working at Nationwide full-time (More than 3 years)

    Pros

    Good pay, great people to work with, good managers overall.

    Cons

    Hard to move up or post out. No career path in department. Inconsistent claim volume

    Advice to Management

    Find a way to manage claim volume so it's equal in all zones. Not fair when one zone gets 140 claims a month, and others get 70 and held to same standards.


  9. "Great company, great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CL Processor I in Des Moines, IA
    Former Employee - CL Processor I in Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nationwide full-time (Less than a year)

    Pros

    Seemed pretty well organized. Communication was good.

    Cons

    None, I just went in a different career path


  10. "Specialist, Business Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist, Business Consulting in Columbus, OH
    Current Employee - Specialist, Business Consulting in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time (More than 5 years)

    Pros

    Great company values, Cares about its members and community.

    Cons

    Primarily focused in Ohio, would like to remain with the company, but need to relocate outside of Ohio area.


  11. Helpful (4)

    "Good Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide full-time

    Pros

    People focus: Smart, collaborative people, positive energy, investment in employee growth, promotion from within, encourages diversity and inclusion. Individual experience depends heavily on the direct manager's style.

    Cons

    Large company, so not as agile, partially bureaucracy and partially just age and size limitations. The top level does recognize this and is investing in improvements.

    Advice to Management

    With a logo like, "on your side," you cannot have strict and inflexible operational efficiency cost models in the service center without also balancing that with a high weight toward customer satisfaction as a metric of success. The practices in CLE failed to do this and the quality of the book suffered as much as the customers and agents did.


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