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      Navient

      Engaged Employer

      Navient reviews

      Not the worst, not the best - Collector Navient Employee Review

      3.0
      Aug 23, 2021
      Collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, and my direct managers were awesome.

      Cons

      Upper management tosses you onto new contracts with only a day of training and expects it done perfectly. Stressful calls.

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      5.0
      Jul 3, 2025
      Internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      3.0
      Jun 5, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, culture and benefits. 5% 401k match. Christmas bonus plus annual raise and bonus.

      Cons

      Company leadership and direction of the business was not stable. They branched out to other areas which costs them to lay off most of the company.

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